Privacy Policy


This Candor Privacy Policy (collectively referred to as ‘Privacy Policy’) provides general information on the collection, usage, and sharing of personal information by Candor and its affiliates (“Candor”, “we” or “us”) as it relates to your use of Candor’s website and services. The ‘personal information’ or ‘personal data’ our customers and users provide and its security is Candor’s top priority. We believe your Information should only be used to help us provide you with the best service. This policy is updated periodically so we advise you to check for updates.



Candor may obtain and process specific pieces of information about you. This includes: Name, physical address, email addresses, and telephone numbers, testimonials, transactional data that includes products and services orders and financial details and payment methods.

Organizational data such as name, size, and location of your company and your assigned role.

Transcript data such as call recordings or chat transcripts from sales and customer support calls or chat sessions.

Unique IDs such as mobile device identifier or Cookie ID on your browser
Geographic location may be obtained through IP address.

Information, as it relates to behavioral data when interacting with Candor’s site such as advertisements clicked and the date and time of activities or web search, used to navigate to a site.

Candor may use this information for the following business reasons:

Create your user account, enabling you to use Candor’s services.
Communicate with you regarding important Information about notices and updates made to your account. Respond directly to any questions, comments or requests for support Analyze site usage, to improve and optimize the use of our websites and offered services, and to improve our marketing and promotional efforts. Compile aggregate user profile data, such as geographic Information, role-related Information and zip code, which are used for market analysis. Manage the security of our sites by enforcing our agreements with you, including our License Agreements, Terms of Use, this Privacy Policy. Engage in transactions with customers, suppliers and business partners to process orders for Candor services.

Candor may share personal information with third parties for a business purpose: Third-party service providers offer services such as credit card processing services, order fulfillment, analytics, website management, information technology and related infrastructure provision, customer service, email delivery, auditing and other services; In the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of any portion of our business, assets or stock; And if required by law to comply with a subpoena or any other legal process if we have a good-faith belief that disclosure is necessary to prevent injury or property damage, to protect our rights, investigate fraud, or respond to government requests. Do note that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Candor has implemented all necessary technical, physical, and organizational measures to protect your information against accidental or illegal destruction or accidental loss, damage, alteration, unauthorized disclosure or access or any other forms of unlawful processing. While your protection is our top priority, no security system can be 100% guaranteed to be secure, and we cannot promise the security of your Information or assume liability for improper access to it. By using Candor’s website, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our website.

If you have any complaints regarding Candor’s compliance with this Privacy Policy, please contact us directly. We will attempt to resolve any complaints and disputes regarding disclosure of your personal information in accordance with this Privacy Policy and in accordance with applicable law. If you have an unresolved privacy or data use concern that you believe we have not addressed properly, please contact our U.S.-based third-party dispute resolution provider at

How we collect, use, and share your Personal Information and other information

a. Information you provide to us

When you register for the Service, we may ask for Personal Information such as your name, email address, or credit card or other billing information. You may also provide at your own discretion certain related information like your personal website name, social media websites, a list of your skills, the date you started using the Service, and a description of yourself. Additionally, as you employ the Sites to create websites, the software continuously saves changes made by you with the server and will document items such as when you are working and saving changes, when you last opened the Designer, when sites are published, or when you perform certain tasks.

We may also retain the contents of any messages you send to us or through the Service, and we may collect information you provide in user content that you post or upload to the Service (“User Content”).

b. Information we may receive from and share with third parties
We may now or in the future receive Personal Information about you from third parties. For example, if you access our Site or Service through a third-party connection or log-in or connect an application to Webflow, that third party you connected with may pass certain information about your use of its service to Webflow. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.

Webflow may also share Personal Information with its third-party service providers (such as its credit card processors and hosting partners) to provide the necessary hardware, software, networking, storage, and other service we use to operate the Service and maintain a high-quality user experience. We do not permit our service providers to use the Personal Information we share for their marketing purposes.
Links to other websites
The Service contains links to websites and applications other than the Service, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Service.

Webflow does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.

We are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third-party access to your User Content, you do so at your own risk.